Service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.

Authorized partner:

Lenovo msi yamaha oppo
epson
вибір споживача 2019 вибір споживача 2019 вибір споживача 2018 Top ukrainian award 2020 Гарантия на замененные запчасти 6 месяцев
Warranty and after-warranty  repair of laptops, tablets, smartphones, computer peripherals, as well as audio/video equipment.

The technique we serve

Customer service points in Kiev

promo image

Ticket number:

Serial number:

0%
  • The device is issued to the customer
  • Customer notified
  • The device is ready for dispatch, sending a notice to the customer
  • Preparation for extradition
  • Final testing
  • Repair completed
  • Performing repairs
  • Waiting for parts
  • Узгодження з клієнтом (негарантійний ремонт)
  • Cost calculation (non-warranty repair)
  • Troubleshooting
  • Delivery to the production center
  • Receiving a device

Track the state of repair

For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.

During the period: 18/08/2021 - 17/09/2021

Customer Satisfaction Rating:

97.4%
of votes: 147
Satisfied
0.7%
of votes: 1
Undecided
2%
of votes: 3
Not satisfied
97.7%
2.3%
0%
4/2021
of votes: 133
98.2%
0.9%
0.9%
5/2021
of votes: 113
95.3%
2.4%
2.4%
6/2021
of votes: 127
98.8%
1.2%
0%
7/2021
of votes: 168
97%
0.8%
2.3%
8/2021
of votes: 132
95.6%
1.1%
3.3%
9/2021
of votes: 90

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values ​​are displayed publicly so that you can check the quality of our services.

Latest reviews
quote
Primin Oleg
08/31/2021
Claim № 1215566
The warranty repair of the smartphone was made in an unrealistically fast time. The child will go to school with him tomorrow. The employee at the reception is polite and correct. Excellent service.
quote
Strutinsky Daniel
08/27/2021
Claim № 1215422
Excellent staff work. The engineer saved the flooded laptop and gave it such a state that the warranty will not fly off.
quote
Streltsova Svetlana
08/26/2021
Claim № 1214675
Quickly and efficiently and very organized, even surprising for our country.
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