Service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.

Authorized partner:

Гарантия на замененные запчасти 6 месяцев

Warranty and after-warranty repair of laptops, tablets, smartphones, computer peripherals, as well as audio/video equipment.

The technique we serve

Lenovo Oppo Motorola MyTab Tecno Doogee Blackview Epson

Customer service points in Kiev

m.Zhitomyrska, 16 Akademika Palladina ave, TC Academ City mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
Vistavkovy Tsentr, street Mikhail Lomonosov, 48 (5-storey building) mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
m.Osokorki, Dnieper embankment, 33, shopping mall Arcadia mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
m.Pochanyna, ave Stepana Bandery, 21 (2 floor) mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00 sun: 10:00 - 16:00
m.Darnitsa, str. Andrew Malyshko, 5 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
Pobedy sq, str. Dmitriebskaya, 3/7 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
m.Palace Urkaine, str. Bolshaya Vasilkovskaya, 112 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
Delivery by Nova Pochta Kiev, branch of Nova Poshta No. 245 Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06
Justin Delivery Kiev, Justin №273 branch Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06

Ticket number:

Serial number:

The device is issued to the customer
Customer notified
The device is ready for dispatch, sending a notice to the customer
Preparation for extradition
Final testing
Repair completed
Performing repairs
Waiting for parts
Узгодження з клієнтом (негарантійний ремонт)
Cost calculation (non-warranty repair)
Troubleshooting
Delivery to the production center
Receiving a device

Track the state of repair

For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.

During the period: 18/08/2021 - 17/09/2021

Customer Satisfaction Rating:

97.4%

of votes: 147

Satisfied

0.7%

of votes: 1

Undecided

of votes: 3

Not satisfied

97.7%

2.3%

4/2021

of votes: 133

98.2%

0.9%

5/2021

of votes: 113

95.3%

2.4%

6/2021

of votes: 127

98.8%

1.2%

7/2021

of votes: 168

97%

0.8%

2.3%

8/2021

of votes: 132

95.6%

1.1%

3.3%

9/2021

of votes: 90

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values are displayed publicly so that you can check the quality of our services.

Latest reviews

Primin Oleg

08/31/2021

Claim № 1215566

The warranty repair of the smartphone was made in an unrealistically fast time. The child will go to school with him tomorrow. The employee at the reception is polite and correct. Excellent service.

Strutinsky Daniel

08/27/2021

Claim № 1215422

Excellent staff work. The engineer saved the flooded laptop and gave it such a state that the warranty will not fly off.

Streltsova Svetlana

08/26/2021

Claim № 1214675

Quickly and efficiently and very organized, even surprising for our country.

Sayko Andrey

08/23/2021

Claim № 1211464

Professionals! Respect! Made with high quality and beautiful. The removed spare part was returned. I recommend 100%. It would be nice just to improve the logistics a little.

Rublenko Alexander

08/19/2021

Claim № 1213010

The quality of work is at a high level, I changed the cooler on the HP laptop. Recommend ! There is a guarantee for the work performed by the service center!

Malovichko Artyom

08/19/2021

Claim № 1214459

All great fellows, top manager, work with clients at the level of thanks for the help with the MFP)

Guberuk Julia

08/12/2021

Claim № 1213013

I want to express my deep gratitude for the quick and high-quality solution to the problem with the headphones! Thank you very much, only good clients to you and all the best!

Sakhanenkov Andrey

08/11/2021

Claim № 1211645

There was a problem with the tablet transformer. The repair was associated with the separation of the display. Procedure with a risk of damage to the screen by 90%. But I managed to do without it. After "opening" through the display, it became clear that you need to replace the main board, which is very expensive. What can you do here, I refused - it happens. But the fact that they were able to open the tablet without damaging the display was very surprising! Specialists are competent, the equipment is enough to perform complex repairs. You can apply here without worries!

Ladle-Zionel Masha

08/10/2021

Claim № 1213112

"Everything is super expert and convenient, maximum automation and customer orientation. I am very pleasantly surprised by the level of service :) Thank you very much for the pleasant service. "

Khlan Oleg

08/09/2021

Claim № 1212270

Thank you promptly as a repair, until I refrain from a little time, there are minor scratches on the screen after the repair, it does not affect the work, but it is still not pleasant, but in other respects, thanks to the service is good!

Slyusarenko Eugene

08/07/2021

Claim № 1213006

everything is fine: polite, accurate and fast

Borisenko Dmitry

08/06/2021

Claim № 1213310

Many thanks to the guys from the department in Petrovka for a quick and quality repair, as well as for understanding. Service of very high quality, I will recommend to all circle of communication.

Tkachenko Oksana

08/06/2021

Claim № 1213301

The service is provided at the highest level. I am grateful for the professional work of Yaroslav and Maxim.

Vechornin Andriy

08/06/2021

Claim № 1211138

This is not the first time I have been served. High quality work. High standards of service quality. Affected. Thanks!

Zayats Alexander

08/06/2021

Claim № 1211459

Quality repairs without delays generally satisfied with no questions !!!

Khoruzhy Alexey

08/03/2021

Claim № 1212897

The service is excellent. Everything was done quickly and efficiently (the laptop was upgraded).

Luchik Alexander

08/02/2021

Claim № 1212272

Great service . Nice and educated people work, they go to meet the client. In my case, he offered to speed up the warranty case for paid services. The process was accelerated, the money was not taken. Super.

Zgurovets Darina

08/02/2021

Claim № 1211667

Very good service center, there were some difficulties, but they quickly met me and did everything promptly.

Sanotska Marya

07/31/2021

Claim № 1212153

Found a keyboard for my unpopular laptop model in 1 day ... I have no words, in the last service I waited months until the Amazon was delivered. And initially I wanted it with backlighting, but everywhere there was a refusal due to the fact that this functionality is not in the motherboard, but when I took it it turned out so it still happened. Top-level craftsmen, pleasant service, fast and high-quality work. Be sure to contact

Moskalenko Ruslan

07/30/2021

Claim № 1210178

The guys are great. Renovated and upgraded my old DELL. Along the way, I got advice on installing an SSD on my own, as well as installing an OS. GOOD LUCK AND PROSPERITY.

Prischepa Maria

07/28/2021

Claim № 1211077

Everyone is happy, they sent the phone on Tuesday and on Thursday it was already repaired!

Vyun Anna

07/27/2021

Claim № 1209108

A very convenient function of sending by New mail, no need to waste time on the trip, contacted me several times, clarified the details. Communication including via e-mail. I received the phone earlier than expected, the new battery works during the day.

Naumchak Irina

07/23/2021

Claim № 1208064

To be honest, I love it. This is a service that many companies need to learn from. Clearly - you send an IR, a phone, you put the described problem in the package, in a day / two you get the phone back with the problem solved. Fast. Is free

Lozbina Anna

07/22/2021

Claim № 1209867

Service at the highest level, excellent customer service. They helped me a lot, explained. I ordered the item upon receipt and was very, very pleased with the packaging! This is the first time I've seen such a package !!! Thank you!

Kucher Lyudmila

07/17/2021

Claim № 1208475

Thank you for your service and a reminder of the work done by you. I will recommend your company to my friends.

Grischuk Lilia

07/16/2021

Claim № 1210156

Pleasant managers in the offices in Petrivka and Teremki, who in addition to fulfilling the order helped to solve the problem with the charge of the laptop.

James Westhead

07/15/2021

Claim № 1208451

First class service all round. Will certainly use again and Very highly recommend.

Bocharov Sergey

07/14/2021

Claim № 1209269

Everything is cool! I rented a MiPlay smartphone, repaired it in 4 days. Everything works, I'm satisfied. I recommend this service to others!

Petrichenko Dmitry

07/14/2021

Claim № 1209507

Repaired headphones under warranty. We did everything well and quickly, But after the repair they gave away the headphones with different ear pads, and they are not standard on my headphones. You can't just buy it in a store. And with a different size is not comfortable

Marchuk Vladislav

07/10/2021

Claim № 1207950

Everything was great, replaced the keyboard and cleaned the laptop.

Mukhin Alexey

07/09/2021

Claim № 1209518

The service center is excellent. Warranty repairs are done quickly, the quality of communication is at the level.

Gilyazetdinova Elena

07/07/2021

Claim № 1208469

Fast and high-quality help. Thank you.

Samatov Denis

07/07/2021

Claim № 1208827

Many thanks for the service provided. The phone was subordinated under warranty for three days, taking into account what he gave on the weekend. This is the service center you want to contact.

Varivoda Anton

07/07/2021

Claim № 1208050

Thank you, quickly and efficiently repaired, I'm happy

Hero Oksana

07/06/2021

Claim № 1207863

I am satisfied very, quickly, very good that there is contact, they call themselves, are attentive. Thank you

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