F1Center becomes Infinix service partner in Ukraine
We are pleased to announce the signing of a service agreement with Infinix Mobile on warranty and post-warranty support for the entire line of Infinix smartphones purchased on international Internet sites.
0 800 800 018
Service center
Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.
Authorized partner:
Customer service points in Kiev
- m.Osokorki, Dnieper embankment, 33, shopping mall Arcadia mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Pochanyna, ave Stepana Bandery, 21 (2 floor) mon-fri: 10:00 - 19:00 sat-sun: 10:00 - 16:00
- m.Darnitsa, str. Andrew Malyshko, 5 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- Pobedy sq, str. Dmitriebskaya, 3/7 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Palace Urkaine, str. Bolshaya Vasilkovskaya, 112 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- Delivery by Nova Pochta Kiev, branch of Nova Poshta No. 6 Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06
- Justin Delivery Kiev, Justin №222 branch Recipient: F1 Company LLC, tel. 063 394 85 06
Ticket number:
Serial number:
0%
- The device is issued to the customer
- Customer notified
- The device is ready for dispatch, sending a notice to the customer
- Preparation for extradition
- Final testing
- Repair completed
- Performing repairs
- Waiting for parts
- Cost calculation (non-warranty repair)
- Troubleshooting
- Delivery to the production center
- Receiving a device
Track the state of repair
For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.
During the period: 25/10/2020 - 24/11/2020
Customer Satisfaction Rating:
94.9%
of votes: 111
Satisfied
3.4%
of votes: 4
Undecided
1.7%
of votes: 2
Not satisfied
94.6%
2.2%
3.2%
6/2020
of votes: 93
93.8%
3.9%
2.3%
7/2020
of votes: 129
97.1%
1%
1.9%
8/2020
of votes: 104
97.5%
0.8%
1.7%
9/2020
of votes: 120
94.6%
3.9%
1.6%
10/2020
of votes: 129
96.3%
2.5%
1.2%
11/2020
of votes: 81
Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.
The procedure is very simple
After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.
RESULTS:
All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values are displayed publicly so that you can check the quality of our services.
Latest reviews
Yarovenko Tatiana
11/12/2020
Super! We were very pleased!
Thanks! Quickly and efficiently! Thanks for your work!
Thanks! Quickly and efficiently! Thanks for your work!
Kislitsa Svitlana
11/12/2020
Recommend! Shvidko, yakisno !!! Everyone is pleased.
Stasyuk Vadim
11/04/2020
The laptop was repaired under warranty, everything was done very quickly, I sent it through new mail, everything went without problems, I recommend the service
Filimonov Sergey
10/29/2020
The service is great. The monoblock was repaired quickly and efficiently.
Stikhin Zakhar
10/28/2020
Served pretty quickly, sorry there was no part I needed. We did it without it, said the truth that it would be on the collective farm, or order a part and go to the service again, the stop will be more expensive, since there was no time, I chose the faster option, but we did everything well and quickly, thank you very much
Malevany Dmitry
10/22/2020
The repair was completed ahead of schedule, thanks
Kozakevich Sergey
10/19/2020
The prices are reasonable, the staff was friendly, repairs and diagnostics were carried out quickly.
Bokiy Ruslan
10/14/2020
Well done, everyone showed up without any problems
Atamanov Sergey
10/14/2020
Thank you very much, we did it in 3 weeks, together with waiting for spare parts and delivery. I am satisfied with the result.
Zolotareva Olena
10/12/2020
Thank you! We repaired the phone very quickly and efficiently! Very satisfied!
Odarchenko Igor
10/06/2020
Addressed the need to replace the hard drive due to failure.
I liked the service at the reception, and attention to detail.
I will recommend and contact more) Thank you)
Kovalev Sergey
10/05/2020
We did everything quickly. The guys-engineers called back to clarify the nature of the malfunction. We talked very politely. And everything works fine in my OPPO A12 now.
Zaulichny Vasil
10/03/2020
It is nice that the company takes care of the dialogue with the client. It's nice to understand that they want to solve your problems and have a dialogue with you, even if not everything is smooth ...
Osinko Lyudmila
09/30/2020
Fast, reliable, high quality !!! Many thanks! You have a great team.
Maksimenko Igor
09/25/2020
Thank you for the quality work !!! Thank you for saving all the photos and phone numbers !!! You are well done !!!
News
F1Center becomes Infinix service partner in Ukraine
We are pleased to announce the signing of a service agreement with Infinix Mobile on warranty and post-warranty support for the entire line of Infinix smartphones purchased on international Internet sites.
The work schedule on Defender of Ukraine Day
Dear customers, we inform you that October 14 is a day off at F1Center.
F1Center is now OPPO Authorized Service Center
We are pleased to announce the signing of a service agreement with OPPO AED Ukraine, under which F1Center will provide warranty support, as well as post-warranty repair of smartphones from this manufacturer.
The work schedule on Independence Day
Dear customers, we inform you that August 24 is a day off at F1Center.