F1Center received authorization to repair Dynabook laptops throughout Ukraine
We are pleased to announce that the F1Center project has undertaken obligations for warranty support and repair of Dynabook (formerly Toshiba) laptops in Ukraine.
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Customer service points in Kiev
- m.Zhitomyrska, 16 Akademika Palladina ave, TC Academ City mon-fri: 10:00 - 18:00
- Vistavkovy Tsentr, street Mikhail Lomonosov, 48 (5-storey building) mon-fri: 10:00 - 19:00
- m.Pochanyna, ave Stepana Bandery, 21 (2 floor) mon-fri: 10:00 - 17:45
- m.Osokorki, Dnieper embankment, 33, shopping mall Arcadia mon-fri: 10:00 - 19:00
- m.Darnitsa, str. Andrew Malyshko, 5 mon-fri: 10:00 - 19:00
- Pobedy sq, str. Dmitriebskaya, 3/7 mon-fri: 10:00 - 19:00
- m.Palace Urkaine, str. Bolshaya Vasilkovskaya, 112 mon-fri: 10:00 - 18:00
- Delivery by Nova Pochta Kiev, branch of Nova Poshta No. 245 Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06
Ticket number:
Serial number:
0%
- The device is issued to the customer
- Customer notified
- The device is ready for dispatch, sending a notice to the customer
- Preparation for extradition
- Final testing
- Repair completed
- Performing repairs
- Waiting for parts
- Узгодження з клієнтом (негарантійний ремонт)
- Cost calculation (non-warranty repair)
- Troubleshooting
- Delivery to the production center
- Receiving a device
Track the state of repair
To get information about the current status of repair of your device use one of the following methods:
- Enter the receipt number manually
- Scan the QR code on your paper receipt
- Follow the link in the repair acceptance email
During the period: 28/04/2022 - 28/05/2022
Customer Satisfaction Rating:
94.6%
of votes: 87
Satisfied
2.2%
of votes: 2
Undecided
3.3%
of votes: 3
Not satisfied
98.7%
0.6%
0.6%
12/2021
of votes: 157
98.7%
0%
1.3%
1/2022
of votes: 149
99.3%
0%
0.7%
2/2022
of votes: 143
100%
0%
0%
3/2022
of votes: 3
98.2%
0%
1.8%
4/2022
of votes: 56
95.1%
2.4%
2.4%
5/2022
of votes: 82
Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.
The procedure is very simple
After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.
RESULTS:
All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values are displayed publicly so that you can check the quality of our services.
Latest reviews
Бєлозоров Денис Михайлович
26.05.2022
Claim № 1245604
Молодцы! Вежливо, быстро и качественно)
Ворвуль Данило
26.05.2022
Claim № 1244687
Best Kyiv service <3
Рiзаненко Оксана
26.05.2022
Claim № 1244643
Чудово і швидко працюють, незважаючи на вкрай важкий для нашої України час. Комунікація з операторами чітка, робота досконала, ціни помірні, постійний контакт з клієнтом. Молодці! Дякую!
News
F1Center received authorization to repair Dynabook laptops throughout Ukraine
We are pleased to announce that the F1Center project has undertaken obligations for warranty support and repair of Dynabook (formerly Toshiba) laptops in Ukraine.
Schedule on holidays
Dear customers, we inform you about the work schedule during the holidays
Urgent repair of equipment in Kiev
Dear clients, now prompt repair of laptops on a paid basis is also available in the customer service center on Osokorki at on the street Dnieper Embankment, 33 in shopping mall Arkadia.
Working hours on the occasion of the Defender of Ukraine Day
Dear customers, we inform you about the schedule of work on the occasion of the Day of the Defender of Ukraine