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mon-fri 9:00 - 19:30; sat 10:00 - 16:00
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Service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.
B2B customer service

  • consumer choice 2018
  • consumer choice 2019
  • consumer choice 2019
  • Top ukrainian award 2020
  • consumer choice 2021
  • Replacement parts warranty 6 months
Authorized partner:
  • Lenovo
  • onkyo
  • yamaha
  • oppo
  • epson
  • blackview
  • alldocube
  • toshiba
  • aorus
  • infinix
  • msi
  • yepo
  • optoma
  • tecno

Customer service points in Kiev

promo image

Ticket number:

Serial number:

0%
  • The device is issued to the customer
  • Customer notified
  • The device is ready for dispatch, sending a notice to the customer
  • Preparation for extradition
  • Final testing
  • Repair completed
  • Performing repairs
  • Waiting for parts
  • Узгодження з клієнтом (негарантійний ремонт)
  • Cost calculation (non-warranty repair)
  • Troubleshooting
  • Delivery to the production center
  • Receiving a device

Track the state of repair

To get information about the current status of repair of your device use one of the following methods:

  • Enter the receipt number manually
  • Scan the QR code on your paper receipt
  • Follow the link in the repair acceptance email

During the period: 20/12/2021 - 19/01/2022

Customer Satisfaction Rating:

97%
of votes: 130
Satisfied
0%
of votes: 0
Undecided
3%
of votes: 4
Not satisfied
97%
0.8%
2.3%
8/2021
of votes: 132
98.7%
0.7%
0.7%
9/2021
of votes: 153
97.9%
2.1%
0%
10/2021
of votes: 143
97.7%
1.7%
0.6%
11/2021
of votes: 172
98.7%
0.6%
0.6%
12/2021
of votes: 157
95.7%
0%
4.3%
1/2022
of votes: 70

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values ​​are displayed publicly so that you can check the quality of our services.

Latest reviews
quote
Ильчук Сергей Петрович
18.01.2022
Claim № 1233560
Задоволений сервісним обслуговуванням на всі 💯.дуже дякую!!!
quote
Лісогор Анастасія
12.01.2022
Claim № 1234542
Чудово відремонтували. Замінити систему охолодження за два робочі дні. Дякую!
quote
Мінаєв Олександр
12.01.2022
Claim № 1234537
Прийняли та видали телефон чудово. Але було би ще краще як би його можна було полагодити :( Загалом все добре, видно рівень - офіс, ввічливий персонал, смс про стан ремонту, дзвінки.

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