Authorized service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.

Authorized service center: Asus Lenovo Moto
Warranty and post-warranty repair of laptops, tablets, smartphones, computer peripherals, as well as audio/video equipment.
The schedule of work of the service centers and the call center on holidays.

Dear Clients,

we draw your attention to the schedule of work of the service centers and the call center on holidays:

27.05 (Sun) - the day off;
28.05 (Mon) - from 10:00 to 16:00 there is a call center, as well as CSC: Stepan Bandera avenue, 21 and str. Grishka, 5.

F1Center team sincerely congratulates everyone on the upcoming holidays!

Customer service points in Kiev

Other city
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Ticket number:

Serial number:

0%
  • The device is issued to the customer
  • Customer notified
  • The device is ready for dispatch, sending a notice to the customer
  • Preparation for extradition
  • Final testing
  • Repair completed
  • Performing repairs
  • Cost calculation (non-warranty repair)
  • Troubleshooting
  • Delivery to the production center
  • Receiving a device

Track the state of repair

Enter the receipt number and serial number of the device in the form fields below and you will receive up-to-date and detailed information about the current state of repair of your device.

During the period: 25/04/2018 - 25/05/2018

Customer Satisfaction Rating:

97.9%
of votes: 876
Satisfied
1.3%
of votes: 12
Undecided
0.8%
of votes: 7
Not satisfied
97%
2.7%
0.3%
12/2017
of votes: 957
97.2%
0.9%
1.9%
1/2018
of votes: 953
98.3%
0.6%
1%
2/2018
of votes: 953
97.9%
0.9%
1.1%
3/2018
of votes: 1069
96.8%
2.3%
0.8%
4/2018
of votes: 949
97.9%
1.1%
1%
5/2018
of votes: 707

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

Each engineer-diagnostician, when giving out equipment to the client, offers to evaluate the cooperation with our company in a nice way - with the help of three kinds of smileys, whose smile will show the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values ​​are displayed publicly so that you can check the quality of our services.