Service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.

Authorized partner:

Lenovo msi yamaha blackview
oppo
вибір споживача 2019 вибір споживача 2019 вибір споживача 2018 Гарантия на замененные запчасти 6 месяцев

Dear Clients,
Please note that the customer service center at the address: Kiev, Dneprovskaya embankment, 33, TC Arcadia will be a day off on Saturday due to the weekend quarantine.
Best regards, F1Center team.

The technique we serve

Customer service points in Kiev

promo image

Ticket number:

Serial number:

0%
  • The device is issued to the customer
  • Customer notified
  • The device is ready for dispatch, sending a notice to the customer
  • Preparation for extradition
  • Final testing
  • Repair completed
  • Performing repairs
  • Waiting for parts
  • Cost calculation (non-warranty repair)
  • Troubleshooting
  • Delivery to the production center
  • Receiving a device

Track the state of repair

For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.

During the period: 25/10/2020 - 24/11/2020

Customer Satisfaction Rating:

94.9%
of votes: 111
Satisfied
3.4%
of votes: 4
Undecided
1.7%
of votes: 2
Not satisfied
94.6%
2.2%
3.2%
6/2020
of votes: 93
93.8%
3.9%
2.3%
7/2020
of votes: 129
97.1%
1%
1.9%
8/2020
of votes: 104
97.5%
0.8%
1.7%
9/2020
of votes: 120
94.6%
3.9%
1.6%
10/2020
of votes: 129
96.3%
2.5%
1.2%
11/2020
of votes: 81

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values ​​are displayed publicly so that you can check the quality of our services.

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