Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.
B2B customer service
Customer service points in Kiev
- m.Zhitomyrska, 16 Akademika Palladina ave, TC Academ City mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- Vistavkovy Tsentr, street Mikhail Lomonosov, 48 (5-storey building) mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Osokorki, Dnieper embankment, 33, shopping mall Arcadia mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Pochanyna, ave Stepana Bandery, 21 (2 floor) mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Darnitsa, str. Andrew Malyshko, 5 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- Pobedy sq, str. Dmitriebskaya, 3/7 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- m.Palace Urkaine, str. Bolshaya Vasilkovskaya, 112 mon-fri: 10:00 - 19:00 sat: 10:00 - 16:00
- Delivery by Nova Pochta Kiev, branch of Nova Poshta No. 245 Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06
- Justin Delivery Kiev, Justin №273 branch Recipient: EDRPOU code 38981386 "F1 Company", tel. 063 394 85 06
- The device is issued to the customer
- Customer notified
- The device is ready for dispatch, sending a notice to the customer
- Preparation for extradition
- Final testing
- Repair completed
- Performing repairs
- Waiting for parts
- Узгодження з клієнтом (негарантійний ремонт)
- Cost calculation (non-warranty repair)
- Delivery to the production center
- Receiving a device
Track the state of repair
For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.
During the period: 03/11/2021 - 03/12/2021
Customer Satisfaction Rating:
Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.
The procedure is very simple
After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.
All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values are displayed publicly so that you can check the quality of our services.