Service center

Warranty repair of laptops, tablets, smartphones.
After-warranty maintenance and repair of equipment.

Authorized partner:

Lenovo msi yamaha oppo
epson

Dear customers,

Changes in the work schedule during the quarantine restrictions:
The service center on the Dnieper Embankment does not work.
On Saturday, only the service center on Bandera аvenue is open.
Sunday is a day off.

The technique we serve

Customer service points in Kiev

promo image

Ticket number:

Serial number:

0%
  • The device is issued to the customer
  • Customer notified
  • The device is ready for dispatch, sending a notice to the customer
  • Preparation for extradition
  • Final testing
  • Repair completed
  • Performing repairs
  • Waiting for parts
  • Cost calculation (non-warranty repair)
  • Troubleshooting
  • Delivery to the production center
  • Receiving a device

Track the state of repair

For information on the current statе of the repair, enter the receipt number and the serial number of the device or scan the QR code on the receipt received.

During the period: 17/03/2021 - 16/04/2021

Customer Satisfaction Rating:

97.6%
of votes: 161
Satisfied
1.2%
of votes: 2
Undecided
1.2%
of votes: 2
Not satisfied
97.1%
1.9%
1%
11/2020
of votes: 104
97.9%
0%
2.1%
12/2020
of votes: 144
94.3%
3.3%
2.5%
1/2021
of votes: 122
98%
1.3%
0.7%
2/2021
of votes: 150
96.6%
1.7%
1.7%
3/2021
of votes: 174
98.3%
1.7%
0%
4/2021
of votes: 60

Working to improve the quality of service and for understanding what to primarily pay attention to, F1Center has developed and launched a system for assessing your satisfaction with our service.

The procedure is very simple

After receiving the equipment from the repair, each client receives an SMS message with a unique one-time link, according to which it is proposed to evaluate cooperation with our company with the help of three types of emoticons, the smile of which will reflect the degree of satisfaction of the owner of the repaired device.

RESULTS:

All your ratings are entered daily into our database, and the results, in the form of graphs, you can see on the main page of the site. Given that the results do not affect the assessment of the work of employees, you can be assured of the reality and objectivity of the data. The received values ​​are displayed publicly so that you can check the quality of our services.

Latest reviews
quote
Buglak Dmitry
03/11/2021
On Tuesday morning I gave the oppo enco w51 headphones for repair with a defect. The staff is very friendly and polite, they explained everything, prompted. On Thursday evening I received a message that the headphones can already be picked up. Fast, high quality. Thank you so much
quote
Dmitrashko Vyacheslav
03/10/2021
I was satisfied with the services, I handed over the tablet for repair, they said the term is 7-10 days They did it in 3 days, after the repair of glitches and the like were not found.
quote
Zbozhna Valentina
03/09/2021
Very good service, 5 star service level. I recommend