About
F1Center - is an all-Ukrainian network of service centers for warranty and after-warranty maintenance of computer equipment: PCs, laptops, tablets, smartphones, as well as Hi-Fi / AV equipment from world manufacturers.
Endless tagline - "Making things better".
The company F1Center was founded in 2008 and is now represented by 6 high-quality service centers in Kiev, and is also a network provider from more than 70 service partner companies. Service center F1 maintains constant cooperation with the largest world and Ukrainian manufacturers of computer equipment.
In F1, developed and implemented a number of innovative technologies - from the latest system of communication with customers to automated production management. This is a small part of the advantages that distinguish us from competitors, giving the right to use the tagline "Making Things Better".
Our rewards
Repair Process
1
Receiving the device from the customer
The device is accepted at the service center or via delivery service. Its condition, accessories, and reported symptoms are recorded.
2
Warranty check
The serial number, warranty status, and compliance with the manufacturer's warranty service terms are checked.
3
Notifying the customer of the request number
After the request is registered, the customer receives a repair number for further status tracking.
4
Transfer to the repair area
The device is transferred to the appropriate repair or diagnostics area according to its specialization.
5
Diagnostics
Engineers inspect the device, identify the cause of the issue, and determine possible ways to fix it.
6
Repair approval with the customer
For paid repairs, the customer is informed of the estimated cost and timeframe. Work begins after approval.
7
Spare part order
If parts are required for the repair, the necessary components are ordered.
8
International delivery
In some cases, spare parts may be supplied from international warehouses of manufacturers or suppliers.
9
Receiving the spare part
After arrival, the components undergo an internal check and are transferred to the repair process.
10
Repair
Engineers repair the device or replace the required components according to technical procedures.
11
Testing
After the repair is completed, the device is checked for proper operation and basic testing is performed.
12
Transfer to pickup area
After service work is completed, the device is transferred to the pickup area.
13
Customer notification
The customer receives a notification that the device is ready for pickup or shipment.
14
Returning the device to the customer
The device is handed over at the service center or returned to the customer via delivery service.
We repair
Laptops
Monoblocks
Tablets
Smartphones
Hi-Fi, AV systems
Our customers
Authorization certificates
Quality at the highest level
Experts F1Center annually pass certification on repair of production of all serviced manufacturers, also visit technical training and trainings, increasing their professional level. Qualification of our engineering team is controlled by independent technical auditors of vendor companies, so You can contact our service centers for warranty and post-warranty equipment servicing.