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Field repair Lenovo

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For those who value their time, F1 Center offers the provision of services on the client's territory.

Offsite repairs are carried out only for post-warranty (paid) maintenance of equipment. For warranty repairs, the technician is taken exclusively at the customer service centers or through the courier service Nova Poshta.

For your convenience, F1Center provides on-site repairs of notebooks, tablets and smartphones of the leaders in the electronics market - Lenovo trademark. Now you can easily order the departure of a certified repair specialist by filling out a simple form on our website. Many years of experience, high professionalism of our engineers and specialized equipment allow us to render service in the client's territory at the highest level of quality.

List of works performed on the road

Outbound reception for repair and delivery after repair
Complete diagnostics
Software Restore (BIOS Update)
Installing the operating system (preinstalled) or licensed client software
Repair with replacement or installation of spare parts
Integrated cleaning of the cooling system

The process of registration of exit repair consists of several steps:

  1. Please fill in the registration form for exit non-warranty repair.

  2. Specify the address of the location of the device where our specialist will leave.

  3. The confirmation of registration will be sent to your e-mail address and mobile phone number.

  4. Call center will contact you within 15-30 minutes after placing the application.

Request for field repair

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The cost of work can vary from the device model and the specific defect. If you for any reason refuse to carry out the proposed repair option, you will have to pay the cost of the diagnostic work. In those extremely rare cases where we can not carry out repairs on site, your device will be delivered to the repair site F1Center and delivered to you after the repair.

When ordering 2 or more services or when applying for repair/maintenance of 2 or more devices at the same time, a discount of 20% is provided for the amount of services.

What to consider when visiting the site:

  1. We strongly recommend that you make backup copies of important data before the engineer arrives. It is important to remember that neither the manufacturer nor the service center is responsible for your personal information, and during the repair, important data may be lost.

  2. The engineer may need access passwords to the device being serviced.

  3. It is important to remember that for all work performed and components, F1Center provides an official guarantee for a period of 3 to 6 months, depending on the type of part and type of service.

  4. If the customer is a legal entity, be sure to make a note on completing the registration form.

  5. If repairs will be carried out on the territory of the service center, the issue of the repaired device is carried out in the presence of a receipt received by the customer during the visit of the engineer. In the case of a receipt loss, you must report this by 0800 800 018 or by using feedback form.